At Double B Beef, we take pride in delivering premium-quality beef directly to your door. Our goal is for every customer to be completely satisfied with their order. Because our products are perishable, we have specific guidelines for refunds and replacements.
Due to the nature of our products, we cannot accept returns of beef once it has been delivered.
All sales are final, except in cases where the product arrives damaged, spoiled, or incorrect.
If you receive:
Items you did not order
Packaging that is damaged or compromised
Beef that arrives thawed beyond safe temperature guidelines
You must contact us within 48 hours of delivery so we can resolve the issue quickly.
When contacting us, please provide:
Your order number
A brief description of the issue
Clear photos of the product and packaging
Send this information to support@doublebbeef.com.
Once we review your claim, we may offer:
A replacement shipment, or
A partial or full refund, depending on the situation
We are not responsible for delays caused by incorrect shipping addresses, missed deliveries, or carrier errors outside of our control.
If a shipping delay leads to product spoilage, contact us within 48 hours with photos so we can work toward a resolution.
To cancel a subscription, you must do so at least 7 days before your next billing date.
If a subscription order has already been billed and processed, it cannot be canceled or refunded.
Approved refunds will be issued to your original payment method within 5–10 business days.
Refund processing times may vary depending on your bank or payment provider.
If you have any questions about this policy or need help with an order:
Double B Beef
Email: support@doublebbeef.com
Website: https://doublebbeef.com/
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